Helping business through COVID-19

Statement about Coronavirus (COVID-19)


As the coronavirus situation continues to evolve, we know this is top of mind for our customers. We see it in the news, our daily activities and our businesses. We're here with you throughout this. For businesses, we know the spread of coronavirus will impact your business dramatically. It’s possible that your employees may need extra time off to get medical attention, or to care for loved one who have been affected. Many small businesses will be (or are already) experiencing cashflow problems as customers delay payments, close credit terms or follow government instructions to self-isolate.

The health and wellbeing of our clients, employees and stakeholders is paramount. We are utilising our systems and technology resources to adapt the way we operate. You shouldn't encounter any disruption to operations and our client experience remains at a strong level. We are committed to providing exceptional service to our customers.

Many of you are already taking advantage of our services. If you’re not, this could be a good time to get help with your cashflow problems in these unprecedented times, and pay your invoices with cashflow-friendly instalments using Cloudfloat's incredibly quick and simple way to pay suppliers over time.

During these unprecedented times, to help you smooth out cashflow, we have dropped our processing fees on all 30-day instalment payment plans. This is to assist you while you wait for the government support packages to kick in, which is not due until the end of April. If your customers require extended credit terms, our platform allows you to provide extended interest-free terms to your customers while you still receive cashflow immediately. This allows you to keep conducting business with the confidence you will get paid.

We are monitoring this situation daily, and, as we do with any unusual event, we will watch what’s happening and adjust business operations and policies as needed. Looking forward, we are pursuing easier ways to help small businesses through these difficult times. Reach out if there is any way we can help.

We look forward to keep helping you.



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